Position Statement 22: Involuntary Mental Health Treatment

[1] This is the same standard accepted by the Bazelon Center: "The Bazelon Center opposes involuntary inpatient civil commitment except in response to an emergency, and then only when based on a standard of imminent danger of significant physical harm to self or others and when there is no less restrictive alternative. " Position Statement on Involuntary Commitment," on the web at bazelon.org

The National Alliance on Mental Illness endorses a weaker standard, which Mental Health America does not support:

(9.2.7) States should adopt broader, more flexible standards that would provide for involuntary commitment and/or court ordered treatment when an individual, due to mental illness:

o    (9.2.7.1) is gravely disabled, which means that the person is substantially unable, except for reasons of indigence, to provide for any of his or her basic needs, such as food, clothing, shelter, health or safety; or

o    9.2.7.2) is likely to substantially deteriorate if not provided with timely treatment; or

o    (9.2.7.3) lacks capacity, which means that, as a result of the serious mental illness, the person is unable to fully understand- or lacks judgment to make an informed decision about- his or her need for treatment, care, or supervision.

o    (9.2.8) Current interpretations of laws that require proof of dangerousness often produce unsatisfactory outcomes because individuals are allowed to deteriorate needlessly before involuntary commitment and/or court-ordered treatment can be instituted. When the "dangerousness standard" is used, it must be interpreted more broadly than "imminently" and/or "provably" dangerous.

o    (9.2.9) State laws should also allow for consideration of past history in making determinations about involuntary commitment and/or court-ordered treatment because past history is often a reliable way to anticipate the future course of illness."

Excerpts from the PUBLIC POLICY PLATFORM of The National Alliance on Mental Illness (NAMI),    by the Public Policy Committee of the Board of Directors and the NAMI Department of Public Policy and Research, on the web at http://www.nami.org/Template.cfm?Section=NAMI_Policy_Platform&Template=/ContentManagement/ContentDisplay.cfm&ContentID=38253

[2] Overview adapted from “A Community-Based Comprehensive Psychiatric Crisis Response Service” Prepared by the Technical Assistance Collaborative, Inc. (April 2005):

·         24-Hour Crisis Telephone Lines

The telephone is often the first point of contact with the crisis system for a person in crisis or a member of his/her support system. Telephone crisis services should be available 24 hours per day to provide assessment, screening, triage, preliminary counseling, information, and referral services. A primary role of telephone crisis personnel is to assess the need for face-to-face crisis intervention services and to arrange for such services when and if indicated.

·         Warm-Lines

Warm lines are designed to provide social support to callers in emerging, but not necessarily urgent, crisis situations. Peer-run warm lines are a relatively new pre- and post-crisis service. Peers are current or former consumers of services who are trained to provide non-crisis supportive counseling to callers. Warm lines focus on the following:

(1) Building peer support networks and establishing relationships,

(2) Active listening and respect for consumer boundaries, and

(3) Making sure callers are safe for the night.

·         Walk-in Crisis Services

Walk-in crisis services are provided through Urgent Care Centers in some communities. Services typically include:

(1) Screening and assessment;

(2) Crisis stabilization (including medication);

(3) Brief treatment; and

(4) Linking with services.

Single or multiple community agencies may be identified to address walk-in crisis and "urgent" situations on a 24-hour basis or through extended service hours.

·         Mobile Crisis Outreach

Mobile crisis teams are one of the most innovative components of a CCS. Mobile teams have the capacity to intervene quickly, day or night, wherever the crisis is occurring (e.g., homes, emergency rooms, police stations, outpatient mental health settings, schools, etc.). These teams can serve persons unknown to the system and often work closely with the police, crisis hotlines, and hospital emergency services personnel.

Mobile teams can operate out of a wide variety of locations, either centralized or distributed throughout the community. Although some mobile crisis teams may specialize in serving adults or children exclusively, it is important to note that these teams often become involved in treating the entire family or other support system. Thus, an “extended intervention,” which can include short-term counseling, may be necessary. In this instance, a mobile team member may act as the primary care provider until it is appropriate to transition the family into mainstream services. Some mobile teams may have broad authority and responsibilities for service management that include:

(1) Providing pre-screening assessments or acting as gatekeepers for inpatient hospitalization of consumers utilizing public services; and

(2) Managing and controlling access to crisis diversionary services.

In designing mobile crisis teams, it is critical to remember that what these teams do is far more important than the specific logistics of their operation. Some mobile teams operate 24 hours a day, whereas others operate only during nights and weekends, relying on community agencies or walk-in centers to handle crises during regular working hours. In some systems, mobile teams provide preventive support in the form of “wellness checks” for persons felt to be fragile or at risk. While one of the goals of a mobile crisis team is to link consumers to community support services, teams vary in their capacity to accomplish this task. Clear channels of access that are established between the team and community programs prior to team operations greatly enhance this effort.

·         Crisis Respite/Residential Services

On occasion, resolution of a crisis may require the temporary removal of a consumer from his or her current environment. The purpose of crisis respite/residential services is to provide the individual in crisis with support in a calm, protected, and supervised non-hospital setting. During this period, the person can stabilize, resolve problems, and link with possible sources of ongoing support. A range of settings for residential/respite crisis support should be available to meet the varying needs and desires of individuals.

·         Individual Residential Supports

Individual approaches serve one or two persons in a particular setting. Examples include family-based crisis homes where the person in crisis lives with a screened and trained “professional family.” In addition to practical and emotional support from “family” members, professional providers visit the home daily to help the consumer develop a self-management treatment plan and connect with needed services.

·         A crisis apartment is another model of providing individual support. In a crisis apartment, a roster of crisis workers or trained volunteer staff provide 24-hour observation, support, and assistance to the person in crisis who remains in the apartment until stabilized and linked with other supports.

·         In a peer support model, groups of consumers look after the person in crisis in the home of one of their members providing encouragement, support, assistance, and role models in a non-threatening atmosphere.

·         Finally, an in-home support approach, similar to a crisis apartment but in the person’s own residence, can be considered if separation from the natural environment is not felt to be necessary. A similar range of services as described in the family-based peer model above are available to consumers in their own home.

·         Group Residential Supports

Group respite/residential approaches have the capacity to serve more than two consumers at a time.

These services are generally provided through crisis residences that combine two types of assistance – crisis intervention and residential treatment. Crisis residences offer short-term treatment, structure, and supervision in a protective environment. Services depend on the program philosophy, but can include physical and psychiatric assessment, daily living skills training, and social activities, as well as counseling, treatment planning, and service linking. Crisis residential services are used primarily as an alternative to hospitalization, but can also shorten hospital stays by acting as a stepdown resource upon hospital discharge.

·         Crisis Stabilization Units (CSUs)

Crisis Stabilization Unit services are provided to individuals who are in behavioral health crisis whose needs cannot be accommodated safely in the residential service settings previously discussed. CSUs can be designed for both voluntary and involuntary consumers who are in need of a safe, secure environment that is still less restrictive than a hospital. The goal of the CSU is to stabilize the consumer and reintegrate him or her back into the community quickly. The typical length of stay in a CSU is less than five days. Consumers in CSUs receive medication, counseling, referrals, and linkage to ongoing services. Multidisciplinary teams of behavioral health professionals staff CSUs, which generally cost two-thirds the amount of a daily inpatient stay.

·         23-Hour Beds

Twenty-three hour beds, also known as Extended Observation Units (EOUs), may be found in some communities as a stand-alone service or embedded within a CSU. Twenty-three hour beds and EOUs are designed for consumers who may need short, fairly intensive treatment in a safe environment that is less restrictive than hospitalization. This level of service is appropriate for individuals who require protection when overwhelmed by thoughts of suicide or whose ability to cope in the community is severely compromised. Admission to 23-hour beds is desirable when it is expected that the acute crisis can be resolved in less than 24 hours. Services provided include administering medication, meeting with extended family or significant others, and referral to more appropriate services.

·         Transportation

Transportation is an essential ingredient of the crisis system that ties all the service components together. The ability to transport individuals in need of crisis services in a safe, timely, and cost effective manner is critical to operations. The requirements for individuals who are authorized to transport persons in crisis vary between communities and may be determined by the legal status (voluntary versus involuntary) of the individual in need of treatment. In some circumstances, mobile teams will coordinate transport with local law enforcement or emergency medical vehicles to assist individuals in receiving necessary care. Transportation within a crisis service system may also take other, less expensive forms. For example, crisis systems may arrange with private commercial entities, such as taxi companies, to transport individuals who are willing and able to be transported for treatment, but who lack resources to make the trip. Regardless of how a crisis system decides to provide transportation, there are several key factors for consideration in arranging or providing transportation for individuals seeking crisis services.

These factors include:

(1) Reliability;

(2) Availability; and

(3) Skill level of those involved in the transport.

[3] “Psychiatric Boarding”  occurs when someone in a serious mental health crisis is confined for an extended period of time in a hospital emergency room or other non-psychiatric center when no beds are available in a mental health facility. Hospital emergency rooms constitute a “more restrictive environment” where patients receive “less care than they would if they were in an evaluation and treatment center.” In re Det. of D.W.,2014 Wash. LEXIS 604(Wash. Aug. 7, 2014). The Washington Supreme Court recently outlawed the practice of psychiatric boarding in that state.

[4] Washington v. Harper, 494 U.S.210, 238 (1990) (Stevens, J., dissenting). Justice Stevens further points out that “The liberty of citizens to resist the administration of mind altering drugs arises from our nation’s most basic values.” Id.

[5] Bazelon also opposes outpatient commitment: "The Bazelon Center also opposes all involuntary outpatient commitment as an infringement of an individual's constitutional rights. Outpatient commitment is especially problematic when based on:

o    a prediction that an individual may become violent at an indefinite time in the future;

o    supposed "lack of insight" on the part of the individual, which is often no more than;

o    disagreement with the treating professional;

o    the potential for deterioration in the individual's condition or mental status without treatment;

o    an assessment that the individual is "gravely disabled."

The above criteria are not meaningful. They cannot be accurately assessed on an individual basis, and are improperly rooted in speculation. Neither do they constitute imminent, significant physical harm to self or others- the only standard found constitutional by the Supreme Court. As a consequence, these are not legally permissible measures of the need for involuntary civil commitment-whether inpatient or outpatient-of any individual.

The Bazelon Center supports the right of each individual to fully participate in, and approve, a treatment plan and to decide which services to accept. The Bazelon Center encourages the articulation of treatment preferences in advance through the use of advance directives and/or a legally recognized health care agent.

Outpatient commitment is a dangerous formalization of coercion within the community mental health system. Such coercion undermines consumer confidence and causes many consumers to avoid contact with the mental health system altogether." Bazelon, Id.

Outpatient commitment is actually preferred by NAMI: "(9.2.13) Court-ordered outpatient treatment should be considered as a less restrictive, more beneficial, and less costly treatment alternative to involuntary inpatient treatment." NAMI, Id. 

Among MHA’s CA affiliates, MHA SF and MHA LA recently led the fight against implementation of the state outpatient commitment law while MHA Alameda and MHA Santa Barbara supported it.

[6] http://www.mentalhealthamerica.net/positions/evidence-based-healthcare

[7] In 2001, the RAND Institute for Civil Justice released a report on the outcomes of involuntary outpatient commitment in eight states. That report showed that while mandatory treatment programs can lead to good outcomes for some, “Outpatient commitment is not a ‘silver bullet’ and that it cannot work in the absence of intensive clinical services and mechanisms for enforcement of the court orders”. See Ridgely, S., Brown, R., and Petrilla, J. The Effectiveness of Involuntary Outpatient Treatment: Empirical Evidence and the Experience of Eight States (2001) http://www.rand.org/content/dam/rand/pubs/monograph_reports/2007/MR1340.pdf.

[8] World Health Organization Mental Health Action Plan, 2013-2020, http://apps.who.int/iris/bitstream/10665/89966/1/9789241506021_eng.pdf

[9] In 2004, the New York Court of Appeals upheld the Constitutionality of Kendra’s Law, an involuntary outpatient commitment statute. In its opinion, the court pointed out that since Kendra’s Law provides only for outpatient commitment, and not outpatient treatment, the statutory safeguards survived due process. Further safeguards, specifically a finding of incapacity, were required in order for the state to compel medication. In re K.L., 1 N.Y.3d 362 (2004).

[10] http://www.mentalhealthamerica.net/positions/psychiatric-advance-directives